Benefits
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Gym membership
Full job description
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Accountable for managing strategic, comprehensive, and complex 3PL/4PL projects focused on new business, re-engineered business opportunities and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design and execution and assisting with implementation across multi-functional business units.
WHAT ARE YOU GOING TO DO?
- Manage projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.
- Meet with business unit management and staff to review new business, and propose re-engineered business operations and systems to analyze feasibility of projects, critical success criteria, and develop ROI (return on investment) business justification studies.
- Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case, and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.
- Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance, and lead project teams.
- Collaborate with IT management and staff to develop, define, and document technical systems and operational requirements and critical success criteria.
- Integrate business and technical issues management to deliver forecasted results according to schedule and budget.
- Provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets, and resource allocations.
- Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors and management for all projects and implementations.
- Develop KPI (Key Performance Indicators) metrics.
- Partner with the business units/functions, sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.
- Ensure that projects and programs that are global in nature are effectively communicated across the company.
- Exercise independent judgment and initiative to identify and resolve complex project and resource management issues associated with cross-functional or multi-team efforts.
- Assist in the development of Standard Operating Procedures and training of the implementation team and staff on requirements.
- Monitor performance metrics and measurements related to individuals, teams, processes, and projects.
- Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.
- Conduct post-mortem assessment of project performance/success (both operational and financial).
- Identify and publish best practices results as part of on going process to increase improvement.
- Develop standard project templates for multiple profiles/scopes of logistics projects and business.
- Support department leadership by assuming other department projects and additional management responsibilities.
- Develop and maintain staff and organizational development programs that provide adequate levels of training, succession planning, skill enhancement, and overall department efficiency and capability.
- Conduct annual performance reviews for all staff within the department.
- Address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
- Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
- Perform other duties as needed.
Education and Experience
- Bachelor’s Degree in Business, Transportation, Logistics, Supply Chain Management or a related field preferred; or an equivalent combination of work experience and education.
- Minimum seven to ten years experience in progressively responsible project manager roles or similar roles in transportation logistics or supply chain management.
Certifications and Licenses
- PMP (Project Management Professional) preferred.
- MPM (Master Project Manager) preferred.
Languages and Communication Skills
- Must be able to read, write and speak English fluently.
- Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from management, employees and vendors.
Computer Skills
- Computer literate
- Advanced proficiency in Microsoft Office, Visio, internet, web-based and specific job related software applications.
Other Skills/Experience
- Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
- Experience in strategic planning and execution.
- Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.
- Ability to solve critical issues in a fast-paced environment with time–sensitive deadlines.
- Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
- Strong interpersonal skills including diplomacy and patience.
- Demonstrated skills in organization group process, problem identification and resolution.
- Strong organizational and time management skills with ability to manage multiple projects and set priorities.
- Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.